Shipping Policy
SHIPPING POLICY Last Updated: 2025
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DOMESTIC SHIPPING — UNITED STATES Standard Shipping: 5 to 8 business days • FREE on all orders $50 and over • Discount applied automatically at checkout Express Shipping: 2 to 3 business days • Rate calculated at checkout
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ORDER PROCESSING TIME All orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. You will receive a shipping confirmation email with tracking information once your order has shipped.
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ORDER TRACKING Once your order ships, you will receive a tracking email. Use the link provided to monitor your delivery in real time. If you have not received a tracking email within 5 business days of your order, please contact us at support@muvinofficiel.com.
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INTERNATIONAL SHIPPING MUVIN ships to select international destinations. Shipping rates and delivery times are calculated at checkout. • All international orders are final sale • MUVIN is not responsible for customs duties, taxes, or import fees • Delivery typically takes 10 to 21 business days • MUVIN is not responsible for delays caused by customs clearance
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INCORRECT ADDRESS MUVIN is not responsible for packages delivered to an incorrect address provided by the customer. Please double-check your shipping address before placing your order. If you notice an error, contact us immediately at support@muvinofficiel.com. We cannot guarantee changes after the order has been processed.
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LOST OR STOLEN PACKAGES Once a package is marked as delivered by the carrier, MUVIN is not responsible for lost or stolen packages. We recommend filing a claim directly with the carrier or checking with neighbors and building management. For assistance: support@muvinofficiel.com