FAQ

SHIPPING

Q. How long does shipping take?
A. Standard shipping 5~8 business days.
   Express shipping 2~3 business days.

Q. Do you offer free shipping?
A. Yes! Free standard shipping on all orders over $50.

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RETURNS & EXCHANGES

Q. What is your return policy?
A. We accept returns within 30 days of delivery.
   Items must be unworn, unwashed, and with tags attached.

Q. How do I start a return?
A. Email us at support@muvinofficiel.com with your
   order number and reason for return.

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ORDERS

Q. Can I change or cancel my order?
A. Orders can be modified within 24 hours of purchase.
   Email us immediately at support@muvinofficial.com

Q. How do I track my order?
A. You'll receive a tracking email once your order ships.
   Use the link in the email to track your package.

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SIZING

Q. How do I find my size?
A. Check our Size Guide page for detailed measurements.
   When in doubt, size up for a more relaxed fit.

Q. Do your clothes run true to size?
A. Most styles run true to size.
   Check individual product pages for specific fit notes.

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PAYMENTS

Q. What payment methods do you accept?
A. We accept all major credit cards, PayPal,
   Apple Pay, and Google Pay.

Q. Is my payment information secure?
A. Yes. All transactions are encrypted with
   256-bit SSL security.